Gary Winters is the coauthor of the book To Do or Not To Do: How Successful Leaders Make Better Decisions and he spent twenty five years in leadership and organization development. He has a timely and excellent post on his blog “The Leadership Almanac” about giving better feedback that offers a simple tip of swapping one word for another to make your feedback not only effective but constructive and encouraging.
For even more help with effective communication consider my book Talk Ain’t Cheap… It’s Priceless: Connecting in a Disconnected World