Why Read It? It’s a facilitator’s nightmare – a group you are leading becomes polarized, angry, or frustrated. Are you prepared?
The Bottom Line: Seasoned facilitator, negotiator, and author Larry Dressler has been caught in the cross fire enough times to know that there are no prescribed techniques for leading a potentially volatile group discussion. What Dressler offers instead are six stances — states of being — that enable you to remain firmly in service to the group through the most difficult scenarios, because who you are with the group matters just as much as what you do.