Stronger By Any Measure

Global warming. Water shortages. Terrorism. Failing health care system. Wars around the globe. Gas prices. Severe economic downturn. Look at the headlines and it’s enough to make you stay in bed.

But wait!  There is hope.  It’s not the cock-eyed optimism sung about in South Pacific, the hottest show on Broadway. Rather it’s what psychologists in France are calling “intelligent optimism.”  Such optimism does not deny the reality of today’s world, but rather seeks to LEARN how to fashion a life amid such difficulties. Martin Seligman, the psychologist who had made optimism and happiness his life’s work, would agree with the French: optimism can be taught.

Consider these basic steps:

(1) Focus on what you can control.  Don’t get carried away by circumstances you cannot change. You might not change global warming, but you can control your energy consumption. You can’t stop the downsizing in your company, but you can arm yourself with marketable skills. You cannot halt the bleeding on Wall Street but you can rebalance your portfolio. You can take a hard look at expenses and determine what are necessities and what are nice-to-have items that can be dropped.  At the same time, do resolve to spend some money or time on something that truly gives you pleasure and lightens your spirit.  Two-for-one hamburgers at the local joint with my best friend make my heart glad and brings a smile to TWO faces.

(2) Reframe the event so that you are not a victim.  There is always another way to view a situation. The flight cancellation that caused me to miss (and forfeit) a major engagement was not “planned” to “get” me. It just was. My choice is to figure out what I can do to help the current client and what I will put in place of the cancelled work.  When Hurricane Katrina wiped out the home of a nurse, she told me that she focused every day on what she still had and she had her children do the same thing.  Every day started with gratitude. She refused to see herself as a victim.

(3) Think “enough”. When we concentrate on what we don’t have, we miss all the many things we do have. The truth of the matter is that if you are reading this article, you do have enough computer power. You do have enough intelligence. You do have enough. It might not be as much as you would like but, for today, it is enough.

(4) Cultivate optimistic responses. Like a farmer tending a field, optimism will never grow unless it is watered, fed, weeded, and nourished. We all have days in which negativity can take over. And, sometimes, that is a WISE response because it keeps us grounded in reality.  Just make sure it is reality and not the imagination making extraordinary leaps into conjecture.  Weed out that conjecture. Ask what you can DO to see a result that gives you a sense of power.  As Alexander Graham Bells stated, “Sometimes we stare so long at the closed door we fail to see the one that is opening.” The 3M engineer who thought he had failed to make a glue compound that would stick discovered what we all now call Post-In Notes(tm).

(5) Remember the power of generations.  Children of depressed parents are more prone to depression. Children of optimists are more prone to be optimists. What do you choose to pass along?  Even if your parents were negative, you can break the cycle by stopping, freeze-framing a situation, listening to the negative self-talk, and then literally giving yourself a different message.  Yes, this is a practice. A hard practice. But you can make it a habit if you work it over time.

(6) Sing.  When all else fails-start singing. It is impossible to feel negative when you lift your voice in song. Music allows you to formulate words, to add nuance, and to even get your toe tapping.

(7) Refuse to watch or read anything that puts a dark pall over your day. Instead of tuning into gloom, read a book that transports you to another time and a better mood. Go play with the baby next door. And if you are one of those folks who just can’t stand children, take a walk with your dog, dig in the yard, or get a bucket of balls and practice your golf swing.  Better that than walking around with heart and mind weighted down.

(8) Refuse to participate in a chorus of negative conversations if the only thing you will hear is whining, complaining and moaning.  Tell your group that they have three minutes to throw a hissy fit but then it must stop and the next six minutes must be devoted to either finding something positive about the situation or something that they can do.

Lastly, practice saying this mantra, “This too shall pass.”  It always has and it always will.

(c) 2009, McDargh Communications.  Publication rights granted to all venues so long as article and by-line are reprinted intact and all links are made live.

Known as a powerful presenter and facilitator, Eileen McDargh, CSP, CPAE has been creating conversations that matter and connections that count since 1980.  Executive Excellence ranks her among the top 100 thought-leaders in leadership development. Her newest book, Gifts from the Mountain, received the 2008 Ben Franklin book award.  To hire Eileen to heal your company as a speaker, coach or retreat leader visit http://www.eileenmcdargh.com

I am a contributor to this 1998 book by my friend Melissa Giovagnoli. You can read an excerpt (it will open in Adobe Acrobat) courtesy of the publisher at http://media.wiley.com/product_data/excerpt/9X/07879436/078794369X.pdf.

You can purchase the book at Amazon.com and if you’d like me to create a safe place for your employees at your office call me at 949-496-8640.

Timberland is the epitome of corporate social responsibility. They not only create practical products but they also are actively involved in the community. They have three primary strategies to build a strong community: civic engagement, environmental stewardship and global human rights. They will become a carbon neutral enterprise by 2011 and are extremely involved in the environmental movement. To learn how to follow in Timerberland’s footsteps visit http://www.timberland.com/corp/index.jsp?page=csroverview

Yesterday’s USA TODAY posted an article about the absence of “mea culpas” from the C-Suite of firms that have broken the trust of employees and shareholders: AIG, Wachovia, and Lehman Brothers among others Their reasoning: possible lawsuits as well as the complexity of exactly who is actually “to blame”.

What a string of bogus excuses! Pardon me, but I believe that a CEO gets paid obscene amounts of money for the very reason that the buck DOES stop on his or her desk. How do we teach our children about responsibility for their actions if CEOs not only get away with their pockets lined with money, but can also plead ignorance and lack of culpability?

It’s time we held people accountable for their actions. Leadership means owning up to error. Real leaders who have integrity and courage can also say, “I am sorry”. You expect it of your four year-old. Can we expect less of 44 plus year-olds?

Sorry. It’s just the way I feel. And it is NO mistake.

Perhaps these unrepentant CEOs could take a lesson from Andrea Jung, chair and CEO of Avon. In late 2007, Jung found her company in a decline that could not be explained. However, she was the leader who had created the strategies and the team that was in place for the slowdown. She listened to her executive coach and promptly “fired herself” on a Friday night and came back to apologize, re-strategize, and start again!

Leave a comment if you’d like to share your thoughts…

Here I am with Human Resource Managers (15,000) of them and USA TODAY reports that United Airlines, in the process of laying off 1600 employees and canceling routes has diverted some $130 million for an executive incentive program!! When I read the paragraph to HR people, there was a cololective GASP in the room. What a disaster for employee morale, customer service, and retention of good people. You can read the entire disheartening story at USA Today.

Travellers should boycott an airline that cares more about executives receiving astronomical pay than they do their employees and passengers.

Rosa Hay created two articles in 2007 for Lifehack.org about 12 Rules for Self Management and 12 Rules for Self Leadership.  Rosa and I share a similar philosophy that every one manages and every one leads.  The qualities for self management and self leadership are grounded in empathy and common sense too often missing from corporate America.  These two articles are a must read. Share them widely.

I pick up the paper, glance at the news and doom and gloom shroud leading stories. My heart starts to beat faster and my brain races into thinking of all the possible ramifications.  Words create our reality.When fear takes over, little that’s positive can happen.

I’m no ostrich but I also believe that once seeds are planted, people react to them. Look at the hording behavior, the clamped down wallets, the scarcity mentality that occurs. I know I can get into that place all too easily and I am not alone.

As a devoted reader, it pains me to say that I am ready to abandon my morning practice of the newspaper. And forget the television. That’s both auditory and visual negativity. Knee jerk responses come from fear.

In tough times, focus on what can be done to move forward—not retreat into typical responses. Nobody downsized their way to greatness. This is the time for the skills of resiliency: adaptability, agility and alignment. It’s the time for creative thinking, appreciative inquiry, as well as humor coupled with hope.  Yes, humor—because laughter helps us stay afloat and centered.

Resiliency—get the mind set right and the skill set will follow. It’s how we stay rightside up in a world that’s upside down.

Last week, the 132 year-old Westminster Kennel Club selected Uno the beagle as Best in Show. Arrf Arrf!!  Or Ah-rooo as a beagle would say.

I loved it–and so too did a ton of folks who finally felt a comeuppance against the snooty judges who seem to like the chic look of pampered pets,silky haired wonders, and mincing pedigrees. 

But a beagle–born to hunt, floppy ears, unassuming, and just plain part of the family. We had one. It was a mix of a bull terrier and a beagle. I called it Bugle.

Ya gotta love it. Now all our national canine idols from Snoopy to Underdog can grin in relief that the elite class finally recognizes their worth.  Yep–Best in Show.

Ah-roo

Office Depot conducted a survey last year to determine the list of business priorities for 2008. Fifty-three percent of respondents indicated that work/life balance was the number one priority and thirty-nine percent said getting organized was number two.

Disorganization is closely tied to many life issues such as work/life balance, body weight  and image and loss of business productivity. The most useful tools cited by respondents were to do lists, planners and calendars. It just makes plain sense that if you are more organized at home and at work that you will have more balance in all areas of your life. You can read the press release about the Office Depot survey here.

The Grace of Gratitude

November 22, 2007

At 7am Thanksgiving morning, a couple thousand of us start running around Dana Point Harbor, beside a stretch of Doheny Beach, and across a bridge leading to the open ocean and breakwater.  We’re strangers and friends participating in the annual Turkey Trot to raise money for America’s Second Harvest.

I think it also raises spirits. Sure there are the lean-bodied athletes who sprint the 6.2km to win honors. But many are young, old, pudgy, knock-kneed, tattooed and pierced. We’re weekend warriors and regular gym goers. We wear silly hats and carry cowbells, wear diamond rings and arms bands. We have new running shorts and tattered shoes. We push babies and wheelchairs. For some, our wrinkles jiggle and for others—there’s no motion on a surgically enhanced surface.

Who cares! We’re all the same today: grateful to be able to move at any pace and in any space; grateful to have the freedom to choose to participate or watch; grateful that we can celebrate together in a communal act of giving.

Can you dig it? I sure can.  I can’t help but think of my twin brother who at this very same time, is participating as a counselor and minister at a men’s prison outside Boston. He said their singing of Amazing Grace would move you to tears. John says they’ve discovered a depth of acceptance and forgiveness for which they are so grateful. And in that, they are “free”. For what are you grateful?  What sets you free?