Stronger By Any Measure

Women can have it all, but first YOU need to figure out what “IT” is that you want!  Just remember, allow your goals to change over time. You will change and your priorities and ambitions will change and sometimes plans don’t always work out as we intend.  Being flexible will help you stay on track and understand that sometimes, you are going to fail. Failure is a part of growth.  It allows you to learn from your mistakes and makes you stronger as you face difficult challenges.

What we need to understand as women is that there will be many obstacles to achieving your goals. Our reality is that we are in a male-dominated world, but I believe women will rise as we continue to reveal our value.  So often, women leave the workforce because of the difficulty with balancing personal and professional lives.  Being in the corner office, Sergeant Major of the Marine Corps or Female Infantry Officer may not be for everyone.

No matter what you decide, there is no right or wrong answer and I certainly don’t have all the answers.  Serving in the military taught me a number of skills that have been essential to my success since I reentered the civilian world — and contain valuable lessons for other women. In order to be successful in whatever you decide, below are a few tips that I would like to share with you that have helped me.

Be Confident

Women tend to look at things differently than men and often we second-guess ourselves. We don’t give credit to ourselves when credit is due. You deserve your success. Create ownership of success and understand your own success. Believe in yourself!

Don’t just talk about it, be about it!

Your ideas and concepts are valuable. Speak up. Sometimes you will have good ideas and other times you will not. Keep your hand up! You will never know what opportunities can come to you if you do not get out of your comfort zone.

Create a level playing field.

Juggling home and work is difficult. Choose a partner who will support your ambitions and will do their part with the kids. Often women are the ones sacrificing for their partner.  Making equal contributions is key to a successful relationship, family life and career.

Develop emotional intelligence

We probably all know people, either at work or in our personal lives, who are really good listeners. No matter what kind of situation we’re in, they always seem to know just what to say – and how to say it – so that we’re not offended or upset. They’re caring and considerate, and even if we don’t find a solution to our problem, we usually leave feeling more hopeful and optimistic.

We probably also know people who are masters at managing their emotions. They don’t get angry in stressful situations. Instead, they have the ability to look at a problem and calmly find a solution. They’re excellent decision makers, and they know when to trust their intuition. Regardless of their strengths, however, they’re usually willing to look at themselves honestly. They take criticism well, and they know when to use it to improve their performance.

People like this have a high degree of emotional intelligence, or EI. They know themselves very well, and they’re also able to sense the emotional needs of others.

As this journey continues, I am looking forward to sharing my obstacles and experiences with you to assist with your growth and opportunity!

You can reach Jenna at:    Lady Leatherneck and Twitter: @jenna_lombardo1

NOTE:  Jenna Lombardo wrote this to her sisters in the military.  However, her advice is solid for men and women in all work environments:

So often, the military small unit leadership has turned a blind eye to sexual harassment and sexual assaults.  It is only until recently that action is being taken due to the high-ranking incidents that have occurred.  Each branch of service has come out with its own method of prevention training.

In my opinion, this training is senseless if the leaders who instruct these courses and the students within do not have respect for their female counterparts to begin with.  Prevention needs to start with women who stand up for themselves and chose to start a ripple effect. One in three women experiences sexual assault during their military career and very rarely are these incidents dealt with.

I am not suggesting that every experience that you encounter should be dealt with by complaining to your chain of command, but as women, we need to put an end to the behavior of men who attempt to take advantage of women and create a foundation for young ladies who come into the military force after us.

Women are not fragile or submissive; it is time we stand up for ourselves and for our sisters in arms.

(1) Talk to the person directly

When the initial sexual harassment incident takes place, ask the person harassing you to stop. If your harasser continues displaying the same behavior, inform your harasser that you plan to file a report if the behavior continues. Some people discontinue their behavior once you threaten to report them. If the harasser fails to stop, you can take further action.

Particularly, when I have been firm and obviously not interested in their behavior, it deters them from saying or making any gestures toward me.

(2) Find other victims and witnesses

Search for other victims of sexual harassment by your harasser. You may find that some other victims have filed complaints in the past. Secure the testimony of any witnesses of your incidents in writing. This helps support your claim.

This was particularly helpful for me when I first entered the Marine Corps. I had encountered an instructor in my MOS school who was harassing other young women (E-1/E-2). This instructor made his way to me and said some VERY inappropriate things to me and then began to stalk me. It felt wrong, but I was naïve. I spoke to other women who felt the same and I was the ONE who spoke up and in the end, he was held accountable and eventually court martialed and kicked out.

(3) Inform Your Supervisor

If talking to your harasser did not stop the harassing behavior, report all incidents to your immediate supervisor. Ask your supervisor for a meeting to explain the situation in person.

The reality is that sometimes this works, sometimes it doesn’t.  However, do not give up.  If your immediate supervisor overlooks it, than that is a leadership failure.  Stand your ground and make sure that you are not mistreated in that manner again.

YOU ARE VALUABLE. Don’t let anyone make you think or feel that your intuition is wrong.

At the 10th Anniversary of  the SKOLL World Forum, leading social entrepreneurs met at Oxford to explore how social enterprise can change the world. (Think KHAN Academy – free online learning or Mohammad Yunus and micro-lending).

A neuroscientist, a social financier, a theoretical  physicist, a technologist,  a publisher  and a young genius in science were filmed in responding to the question, “What will the next 50 years be like.  Watch Dare to Imagine  and allow yourself to consider how individual ideas and collective intelligence can begin to solve the huge problems of our globe: lack of clean water, poverty, pollution, social injustice. And more.

From one we can become many.  What do you think?

The doorbell rang on Saturday afternoon. Five girls, ages nine to ten, clamored around my door, waving sheets of paper and talking all at once.

“Wait,” I laughed. “One person at a time.”

“We’re on a birthday party scavenger hunt,” squealed the smallest one who also seemed to command more authority than her size projected. (As the runt of the litter in my family, I loved it!)

“What do you need?” I asked.

Turned out they all were on the same team. The smallest girl held the master list of what items remained.

“Spool of thread.”  Check:  I found an orange spool from some long forgotten Halloween costume.

“A bar of hotel soap.” Nope. We used it all up.

“A packet of seed.”  Check. My husband raced to the garage and came back with herbs as seeds.

“A balloon.”  Nope. Now that the kids are older, I just didn’t have that in the toy box any more.

“A grocery store receipt.” Check.  I told the girls they would love me because few people keep grocery receipts.

Two “nopes” and three “checks”.  Not bad. The girls raced off for the missing balloon and the hotel soap.

Late that night, I thought about the scavenger hunt and resiliency. There are parallels. When life hands us “something” to deal with, the most adaptable among us look for many answers.  It requires a willingness to ask for help.  Sometimes, we must ask strangers.

When one request doesn’t work, move on. “Next” becomes a mantra.

Lastly, don’t go alone if you can help it.  Find people who care about you, who have possibly been in that situation, and who also have a sense of positive expectancy.

A scavenger is one who removes garbage from the street. In like manner, the scavenger hunt as I described above is to seek help getting rid of what might feel like garbage in your life.

If you’re in this place, start ringing some door bells.

It has taken some time for me to pick up this post. Boston occupies my mind.  Yet life goes on. The people of Mumbai and the business operations resumed after 2008.  So must I.

Dateline: Mumbai J.W. Marriott April 11, 2013

The calm dignity and service mindset of the staff is refreshing. As the facilitator for these days of meetings, they constantly respond to my every request.  There is always someone present outside the room should I need anything! The meeting room is set as if we were at a wedding with covered chairs tied in silver ribbons. Each roundtable has a beautiful arrangement of white roses and stargazer lilies. Platters of cookies constantly appear on the table. Memo pads are 8 x 11 sheets sitting on top of thick leather portfolios.

leadership expertAhh the food! Expansive lunch and breakfast buffets defy description in both their presentation and their quality. If only I knew how to eat the various Indian delicacies! Over here is the table of salmon, cream cheese, capers and red onion: assorted imported cheeses surround the salmon. Pastries of infinite variety stare me in the face. An egg station affords any kind of breakfast preparation I would care for. Chefs wait to  prepare dosa and samosa with everything from vegetables to chicken.

professional speakerOur “snacks” at meeting breaks are like small meals: doughnut sandwiches made from doughnut bread, not fried or glazed, but soft and sweet and stuffed with chicken. Little puffs filled with eggplant and lentils. Herbed bread with pesto and vegetables. Burp.  I wish I were like a cow with two stomachs!

Mumbai offers rainbow of colors. Every female—even children— are wrapped in the brightest of hues: turquoise, pink, gold, green. Saris range from irregular patterns to embellished silks.  And despite the dust and dirt that rises from hoards of people, white pants and shirts are mostly spotless.

professional speakerWhen we take the team for a few hours to a local market, our guide, Deepa, points out the Hindu temple next to the mosque next to the Christian shrine.  She explains that India is generally tolerant and accepting of difference.  Deepa explains traditions in marriage, traditions in celebrations, and traditions in food.  Surely this is a country that simultaneously lives in the past, present and future.

resiliencyShe gestures to the vendors in the crowded market stalls who rent space to sell everything from coconuts to mangoes; from chilies to Ayurvedic herbs. She points out that even the poor vendors on the street who put produce on a cloth have traveled two hours at 4am to buy what they can and come to sit and sell what they can. They will sit in the heat all day and begin the process again tomorrow.

Such moments. Such magic. It is replicated threefold by the work of the managers who gather with me. They are open, reflective, good-natured, and dedicated to exploring how to advance themselves and the people whom they manage. In a morning meditation, they practice mindfulness, and focus. I am so proud of them!

Enjoy the pictures. The Magic. The Moments. Believe in the power of exploration, adventure, new experiences, and the wonder of learning from others.  You too can have Moments of Mumbai and Management Magic. You don’t have to leave your office. Look. Pay Attention and Listen. It is all here!!

My twin brother is Professor John McDargh, Boston College. Normally on the day of the marathon, he is perched on the sidelines close to Boston College and Heartbreak Hill. This Monday he was driving back from the Cape, to my great relief.

But in 1980, he wrote an op-ed piece on the Marathon for the Boston Globe. I have the article as a poster mounted on my office wall. Its words ring with solidarity and meaning even 33 years later.

Boston5Almost in front of where I was standing to watch this year’s Marathon, a young black runner suddenly came to a halt, crippled by the leg cramps he likely had been fighting for miles. The crowd on Hereford Street did what thousands had done for others between Boston and Hopkinton. They began calling encouragement. “Come on, you’re almost there! You can do it!”   Almost as quickly a middle-aged white man jogging behind the runner stopped, put his arm around the young man’s waist and urged him forward.  Shoulder to shoulder the two men started off again. The crowd on the sidewalk THUNDERED its approval. Somewhere inside of me a dam of reserve broke and I found myself clapping and shouting wildly – and crying unabashedly.

So this was the Marathon: in truth a metaphor for the meaning of this “city built on a hill”. The Marathon is a parable we enact yearly that tells us what it takes to live together in a democracy: individuality and corporateness; solitude and communion. On the one hand, the Marathon celebrates the power of personal decision and sheer endurance. Yet at the same time, that individual’s striving requires the supports and confirmation of the community. It requires a people who will affirm that what counts is not success, measured by who makes it in first, but fidelity to a vision of excellence uniquely personal.

Another Bostonian, William James, once observed that every person at some level long still lead “the strenuous life,” a life that engages passionately the heart, the will and the imagination. In many respects, the Marathon yearly displays the truth of that observation. It illustrates that the strenuous life is not the same thing as the competitive life, a life that divides the world into winners and losers, have and have-nots. As long as the Boston Marathon remains the race in which everyone who runs it is a winner, it will also be that annual occasion that reminds us of what it is that is worth striving for – the creation of the city and the world in which we can take inspiration from cheering on the enduring and prevailing of all our brothers and sisters without exception.

The Three MuskateersWhat we have seen since the explosions is an incredible outpouring of compassion, selfless service, and concern. We see a networked community that draws together in solidarity for the victims, their families, and all those who participated in this 117-year-old event. As a nation, I read and watch my fellow citizens become determined not to retreat in fear but to move forward in hope.

The Boston community is a very tightly knit interwoven family with networks that stretch from business to college to churches to synagogues and mosques. John has kept me apprised of what is being reported in the Boston Globe and what he hears from colleagues.

In his last email, John sent me both pictures and columns from the local paper. It was only then that I realized the poignancy of the signature line John uses in all of his letters: “Live in fragments no longer ….only connect!”  E.M.  Forster

The pictures that I see are people in fragments, bodies in fragments, lives in fragments. But what I also see are the incredible connections of people who have nothing in common other than their humanity. Perhaps out of this senseless act of violence, we will be reminded of that which joins together. After all, the race that matters most is the human race.

 

Take 26 hours of flying with four months of intense work.  Stir in an amazing team from Europe, the US, China and India and mix carefully with the diversity, complexity and color of a city with over 20 million people. The result: a week of insights, lessons, strategy, and relationship building.

Many of you have asked about the experience of this past week when I joined my global client’s management team in Hyderabad and then in Mumbai.

Let me highlight just a few of the impressions.

professional speakerMumbai and Hyderabad are as different as the Himalayan Mountains are from the Appalachian foothills. The Hyderabad airport and the road leading up to it are privately owned: clean, wide, and uncongested. Fly into Mumbai and you are assaulted with a vast network of slums and tiny storefronts. The roads are almost impassable because multitudes of buses, trucks, three-wheel rickshaw taxis, motorcycles, bicycles, and human beings converge into as many lanes as one dares to create.

Hyderabad, in conjunction with K.Raheja Corp, has the geographic space to create large business communities for environmentally sound corporate complexes, comfortable living spaces, and state-of-the-art infrastructure.

Mumbai on the other hand is a result of the seven islands that over the span of five centuries were physically united through land reclamation projects. As a peninsula, there is no room to grow other than up and inward. It is a city that never sleeps, energized by tiny bustling shops, street vendors, and a cacophony of horns and shouts.

motivational speakerSecurity in Mumbai is intense. A huge gate guards the entrance to the JW Marriott. When it finally swings open, the car stops and is surrounded by security guards who bow while at the same time checking under the hood and the trunk. If all is fine, the car winds its way to the entrance of the Marriott where once again you go through electronic surveillance before you’re allowed to even enter a sumptuous lobby.

The grounds with multiple pools, terra-cotta statues, fountains, and sitting areas can only be accessed by meeting the approval of another security guard who asks for your name and room number. Should you wish to go to the beach, you go through the same procedure before being handed a lanyard to put around your neck whereupon the guard opens up a heavy metal door that allows you to step onto the beach. I pass on the latter. I will never complain about TSA again!!

NOTE: Just as I write this, word comes of the Boston Marathon attack! The security at Mumbai is a direct result of the horrific terrorist attack there in 2008.  We might very well find ourselves with the same scenario I encountered at the Marriott. 

My twin brother is a professor at Boston College. Fortunately, he was not at the finish line as in years past. But the Boston community is quite interconnected.  One of his priest friends married a couple whose child was killed today and the mother and other daughter severely injured.   Senseless violence.  I cry. I am also determined that whomever is responsible for these murders will not leave me cowering in the safety of my house. If we retreat in fear, hatred wins.

inspirational speakerIf you missed the first post about my trip to Bogata you can view it here Part One.

At the close of the conference, we retreat to Cartagena for three days of rest and relaxation and—of course. adventure. After all, isn’t this the city where Michael Douglas chased emerald thieves and won the heart of Kathleen Turner? (Surprise! While the script kept throwing out Cartagena, the movie was shot in Mexico!)

Nevertheless, the walled fortress of the old city, named by UNESCO as a world heritage site, is immediately sweltering in humidity– a contrast to cold/wet Bogota at 10,000 feet in the Andes.  Thankfully, a heads-up from my well-traveled sister kept us out of Bocagrande (think South Beach with hundreds more beachgoers and vendors).  Bantu Hotel, a 25-unit boutique two-story, sits on a side street, within walking distance of the plaza where Gabriel Garcia Marquez perched his characters for Love in the Time of Cholera.

professional speakerMy readers don’t need the blow-by-blow details.  Let my pictures speak of the Caribbean colors, the bougainvillea cascading from incredibly tiny pots, the fascinating door knockers urging entrance to cool atriums, and the industrious stamina of resilient vendors who try in every way to earn pesos. Poverty abounds and yet I see only three people begging. Everyone else is trying to earn a living—including the black-painted human statues who stand in the blazing sun, hoping someone will drop money in a pot in exchange for taking a picture.

Resiliency! In my broken Spanish, I tell my painted fisherman that he has much courage to do what he does. Suddenly, a huge smile breaks across his face like a sunbeam after a thunderstorm. He reaches out so I can shake his hand. In a heartbeat, I know my words mean more than the pesos in the pot. Why do I not do this more?

Despite all the “no gracias” I  utter to vendors wanting me to buy everything from sunhats to sunglasses, from beads to watches, from Botero replicas to knock-off oil paintings, I am never harassed or bothered. “No” just means “Next”. Another lesson to remember when my proposals are turned down!

Juan Valdez coffee supplants Starbucks and ceviche becomes our daily fare. We don’t need to rely on a taxi driver and my limited English to get around. Cartagena-native Angelina Calvo, a colleague in the training & development field and now director for the undergraduate language program at the Universidad Tecnológica de Bolívar, becomes our  most gracious host and guide.  Fluent in English and French, she offers a glimpse into other worlds outside the ancient city. We feel her passion to teach English as a second language, thus increasing employment chances in the growing hospitality field.

From a city made famous by Spanish galleons loaded with stolen gold to a city made infamous with its  hundreds of years of a hateful slave trade, Cartagena still evokes mystery and yes—romance. Even if one has a heart of stone.

The first time my twin brother John, a professor at Boston College,  saw Dick Hoyt and his son Rick in the Boston Marathon many years ago, he burst into tears.   As John now relates, “What a parable of faithfulness and devotion and freedom. Both of them.  They began competing in marathons when Rick was 15 years  old.  He is now 51.”

I share the following notice because of the power of the story. And, who knows, perhaps some of my readers will be in Boston this Monday, Feb 18 and want to come out to the Boston College campus.

Team Hoyt is an inspirational story of a father, Dick Hoyt, and his son, Rick, who compete together in marathons and triathlons across the country.

Rick was born in 1962 to Dick and Judy Hoyt. As a result of oxygen deprivation to Rick’s brain at the time of his birth, Rick was diagnosed as a spastic quadriplegic with cerebral palsy. Dick and Judy were advised to institutionalize Rick because there was no chance of him recovering, and little hope for Rick to live a “normal” life.

This was just the beginning of Dick and Judy’s quest for Rick’s inclusion in community, sports, education and one day, the workplace.

In the spring of 1977, Rick told his father that he wanted to participate in a 5-mile benefit run for a Lacrosse player who had been paralyzed in an accident. Far from being a long-distance runner, Dick agreed to push Rick in his wheelchair and they finished all 5 miles, coming in next to last. That night, Rick told his father, “Dad, when I’m running, it feels like I’m not handicapped.”

This realization was just the beginning of what would become over 1,000 races completed, including marathons, duathlons and triathlons (6 of them being Ironman competitions). Also adding to their list of achievements, Dick and Rick biked and ran across the U.S. in 1992, completing a full 3,735 miles in 45 days. The 2009 Boston Marathon was officially Team Hoyt’s 1000th race.

In 1975, at the age of 13, Rick was finally admitted into public school. After high school, Rick attended Boston University, and he graduated with a degree in Special Education in 1993. Dick retired in 1995 as a Lt. Colonel from the Air National Guard, after serving his country for 37 years.

This was then:

thiswasthen

This is now:

thisisnow

Resiliency Lessons from Mama

January 28, 2013

imageToday is the one-year anniversary that my twin brother, my sister and I surrounded our almost 96 year-old Mom and loved her on her final solo flight “home”.

Can’t help but think about the lessons she handed us—some of which are only understood in hindsight. They are all related to resiliency—to growing through challenge or opportunity. Here are but a few:

Traditions can be broken. Mom was one of three women in med school at Temple University when she graduated in 1937. Caring for people was her passion.  Caring for her country was even greater.  Mama was one of the 1073 Women Air Force Service Pilots who collectively flew over 60 million miles of domestic wartime duty in WWII,  Forty years later, these non-traditional women were finally honored with the Congressional Gold Medal by a country that almost forgot them.

“No” does not mean “NEVER”.  Although Mom and her fellow pilots were not permitted to become active duty military as promised, they kept the faith. Many of them became instructors, commercial pilots, and flight nurses.  Because they HELD FAST to their belief that women could perform this duty, they paved the way for today’s women in the cockpits of military planes. .. women like Lt. Col Nicole Malachowski, the first female Thunderbird pilot.

Life itself can be the greatest adventure. Mom didn’t seek fame or fortune but she could make any activity into an adventure. Whether sampling new food, going by herself to Italy (ok—there were people on the tour but she didn’t know them), or watching waves roll onto the beach, she never failed to express delight at the ordinary and extraordinary.

Sometimes resiliency is found in realizing the very precious nature of a single moment.

In the last few years, we called her “YoYoMa” because her physical and mental health went up and down like that toy. On December 31, 2011—for about 2 hours, our caregivers had her up and ready for 2012

Even with a strokMom NYEve 2011e paralyzing her entire left side, her eyes were bright. She loved the altered universe she lived in. I told her I was going to go on a retreat for a few days and she announced, “I will go with you. Let’s be daring.  Let’s have an adventure.”

Be daring. Have an adventure. Would that I could have taken her!  But her words keep ringing in my head. That’s why I said yes to speaking in Bogota  in March at ah HR conference. That’s why I am going to India for a week to lead a management retreat. I see Mom pushing me out the door, telling me to be safe, to call her when I land.

Where are you headed now? It doesn’t have to be a new land. I also realize that waiting for adventure is postponing life.  Perhaps finding adventure in the ordinary might be the greatest skill of all—continually learning, seeing fresh answers, meeting new people, walking instead of driving, talking instead of texting.

Be daring. Go have an adventure!