Communication is key and the key to good communication is minding your manners. In the past few years it seems like no one ever says, "Please," "Thank You," or "You're Welcome". Polite words have not been dropped from the dictionary but modern culture seems to value them less when we need them even more. If you are struggling to communicate better and more effectively start by being polite. You'll stand out from the crowd and everyone will appreciate you more. In our increasingly busy, technology driven lives it is all too easy to claim that we don't have time to be nice. Don't fall into that trap. Your grandmother wasn't kidding when she told you "You'll catch more flies with honey than you will with vinegar."