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The Resilience Builder

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Radical Resiliency for HealthCare

Radical Resiliency for HealthCare

The opening line from Charles Dickens’ Tale of Two Cities, best describes our health care environment:


“It was the best of times. It was the worst of times.”


KEYNOTE 60-90 minutes or half-day session

Radically turbulent times in healthcare demand professional and personal responses that transcend our regular work and life patterns. It’s not about happy faces on buttons or mantras on coffee mugs. It’s not about hanging on while holding back. It’s about times when patients are unhappy, you attend yet another meeting about budget cuts and your staff and colleagues are drained and depressed.

You know some of the worst:

  • DRGs now mean “da revenue’s gone—da expenses ain’t”. 

  • Working short has nothing to do with height. 

  • Health care reform and increased demands mean more patients and more patience. 

  • Increased work pace and accountability that challenge traditional performance and management/leadership cultures and work processes. 

  • Shortage of primary care physicians and more.


You want some of the best:

  • Engaged, excited personnel who are committed to their patients and each other.

  • Ability to change unnecessary policies, procedures and redundancies so that everything adds value rather than cost.

  • Encouragement to seek strategic partnerships.

  • Ways to lead the competition.


Audiences members will benefit from:

  • Practical tools/behaviors in order to remain positive in dealing with with change and negativity. 

  • Reinvigorated leaders who can “rally the herd”—and not just for a day.

  • Reinforced key learning points with memorable stories and anchoring techniques.

  • Facilitated sessions with management teams to evoke collaboration and cohesiveness. 

  • Access to assessments and 1:1 follow-up as requested and more.

Come join the list of such organizations as:

Kaiser Permanente
North Carolina Oncology Administrators
Adventist Healthcare
Baptist Hospital South Florida
Life Care Center of America
Ohio Health Care Association

Here's What Some Are Saying:

"Need a quote from a client in the healthcare industry."



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Written by award-winning motivational speaker and executive coach Eileen McDargh presents an ingenious new way of analyzing burnout and shows how to develop four critical skills for building effective resilience. 

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