The Energizer

Resilient Insights for Work & Life

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Five Tips for Branding

By Eileen McDargh - Monday, April 30, 2018

To be sustainable and resilient as an individual or an organization, customers need to know what you stand for. In short—what is your brand? 

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Forget parties and perks! Employee Experience Needs More.

By Eileen McDargh - Monday, April 23, 2018

In a war for talent, employee experience has risen as THE critical issue for this year. But make no mistake. It is not: 

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We’ve Made a Mockery of Earth Day And How to Fix it.

By Eileen McDargh - Monday, April 16, 2018

Forty-eight years ago, Senator Gaylord Nelson of Wisconsin was disturbed that an issue as important as our environment was not addressed in politics or by the media, so he created the first Earth Day, on April 22, 1970.  

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Ten Tips to Move Customer Service from Drab To Fab!

By Eileen McDargh - Monday, April 09, 2018

It happens all the time: A full-page ad is placed in a major monthly publication. The ad touts the service excellence of their product. Catchy phrases. Great promises. Major dollars are spent to create an implied image in the mind of the consumer. And it can vanish in a heartbeat if promises made are not promises kept—if the derived image cancels out the implied image!  

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The Care & Feeding of Virtual Teams

By Eileen McDargh - Wednesday, April 04, 2018

The good news about technology is that teams can be spread throughout the world, offering a rich background for global enterprises. The difficult news is that time zones and the absence of visual interaction can cause teams to stumble or even fail to start at all.  

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When Your Get Up & Go Just Got up and Went!

By Eileen McDargh - Monday, April 02, 2018

Five Tips to Refresh and Regain Your Resiliency  

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