The Energizer

Resilient Insights for Work & Life

How to Build Workplace Resiliency in Changing Times—Part One

by Eileen McDargh, Chief Energy Officer - Monday, July 23, 2018
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According to a study released last year by the American Psychological Association, changes at work and uncertainty are linked to employee stress, distrust, and an intent to quit. The APA’s Work and Well-being Study reported that fully 50% of Americans say they have been impacted by organizational change and were more than twice as likely to report chronic work stress.

Since change is the new constant, what can organizations do to be able to grow through (not bounce back) these complex times?

Here are five organizational strategies:

  1. Provide a context and a reason for changes. Don’t just assume that everyone knows the rationale. Transparency and honesty are essential.
  2. Create a forum for the rank and file to ask questions, become part of a solution, and identify how changes will impact them.
  3. Recognize employees for their contributions, provide opportunities for involvement and communicate effectively.
  4. Express gratitude.
  5. Create opportunities for play, laughter, and community. Remember, laughter is the glue that binds people together.

According to David Ballard, PsyD, MBA, head of APA’s Center for Organizational Excellence, “For organizations to successfully navigate turbulent times, they need resilient employees who can adapt to change. Disillusioned workers who are frustrated with change efforts, however, may begin to question leaders’ motives and resist further changes. To build trust and engagement, employers need to focus on building a psychologically healthy workplace where employees are actively involved in shaping the future and confident in their ability to succeed.”

The next blog post will explore what individuals can do to increase personal resiliency in constantly changing time. Stay tuned!

In the meantime, if you’d like to discuss how I can help with organizational change while building a resiliency program for your employees give me a call at 949-496-8640.



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Eileen McDargh Keynote Speaker Blog Author

About Eileen!

Since beginning her consulting and training practice in 1980, Eileen has become noted for her ability to speak the truth with clarity, wisdom, humor and compassion. Long-standing clients and repeat engagements attest to her commitment to make a difference in minds, hearts and spirits of organizations and individuals. She draws upon practical business know-how, life's experiences and years of consulting to major national and international organizations that have ranged from global pharmaceuticals to the US Armed Forces, from health care associations to religious institutions. Executive Excellence magazine selected her as one of the top 100 thought leaders in leadership and among the top ten consultant providers of leadership development.

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