The Energizer

Resilient Insights for Work & Life

Laughter Turns Upset into Onset

by Eileen McDargh, Chief Energy Officer - Monday, May 20, 2019
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Laughter Turns Upset into Onset… for a relationship that is. Strangest thing about humor. When found and used appropriately, it creates a bond and wins people over. When confronted with serious situations, laughter is often the first ingredient to dispel tension and get things moving again. As Victor Borge was known for saying, “laughter is the shortest distance between two people.” It is also what attracts others to us and our services.

I remember seeing a sign in a travel agency in Miami. “Please Go Away”. I wanted to do business with them. At least I know they’d be fun!

A colleague sent me a notice he said came from an IRS office: “We've got what it takes to take what you've got.” At last: a government agency with a sense of humor.

A friend went to a restaurant in Washington State. She observed another patron who had apparently ordered the chicken and it was definitely not to his liking. He called over the waiter and proceeded to yell at him about the lousy food. “This is BAD chicken,” he shouted holding up the plate to the stunned waiter. That waiter didn’t miss a beat. He grabbed the plate and proceeded to spank the chicken, saying “Bad, bad, Chicken!”

Everyone in the restaurant broke up laughing. Now in a heartbeat, the waiter apologized and said he would bring back a new dinner. But it was the laughter that broke the spell and got things back to a place where the waiter could actually help the customer.

If something happens today to get your dander up, see what might be the humor in the situation. If you laugh, the silly upset goes away and what remains in its place is the real issue to be handled.

Hoping you find laughter this week. Remember and the world laughs along. Or at least chuckles!


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Eileen McDargh Keynote Speaker Blog Author

About Eileen!

Since beginning her consulting and training practice in 1980, Eileen has become noted for her ability to speak the truth with clarity, wisdom, humor and compassion. Long-standing clients and repeat engagements attest to her commitment to make a difference in minds, hearts and spirits of organizations and individuals. She draws upon practical business know-how, life's experiences and years of consulting to major national and international organizations that have ranged from global pharmaceuticals to the US Armed Forces, from health care associations to religious institutions. Executive Excellence magazine selected her as one of the top 100 thought leaders in leadership and among the top ten consultant providers of leadership development.

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