Positive role models are always touted. But I believe, we can learn just as much—if not more—from negative examples. What do we NOT want to do? How do we NOT want to behave? These lessons are often more powerful and easier to grasp.  

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My colleague, John Mattone, has graciously allowed us to offer an excerpt of his new book The Intelligent Leader: Unlocking The Secrets To Leading Others And Leaving Your Legacy.  Resilient organizations must have excellent leaders who find and keep outstanding employees.  John shares what it takes to unlock leadership talent. 

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A sustainable, resilient organization needs employees who will hang in through changing times and put their talent and heart into the job.  Sadly, I’ve seen too many relationships disintegrate because of the actions of a manager. Worse—this isn’t rocket science but rather manager behavior that borders on everything from arrogance to just plain carelessness.  See how you would rate: 

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“Fully 90% of managers squander their time in ineffective activities.” That’s the result of a 10-year research project studying the behavior of busy manages in nearly a dozen companies including Sony and Lufthansa. The researchers, Dr. Heike Bruch and Dr. Sumantra Ghoshal, term this “active non-action”. 

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In the face of continuing economic challenges, a roller coaster marketplace, Congressional stalemates, and unrelenting change, leaders in every part of an organization must develop a capacity for resiliency. A cornerstone of resiliency is adaptability. Mind you, this is not the ordinary find-another-answer but rather find MANY answers. 

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Hyper-speed and hypertension. Connectivity 24/7. Disruption upon disruption. Technology that overturns the latest and the greatest. The list is endless as workers at all levels face an array of demands.  According to my colleague, Bill Jensen, 47% of jobs will disappear in the next 25 years which means workers at all levels will face a rethinking and retooling of what “work” really means.  

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My good friend and colleague, Bill Treasurer, is launching his new book with co-author John Havlik today! 

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Resiliency is not a one-time skill to be pulled out in times of crisis. Many of you know I coined the word presilience ™ for preemptive resilience. In short, resilience is a life skill that can and must be developed and nurtured beginning with our children. I asked colleagues Karin Hurt and David Dye, owners of Let’s Grow Leaders, to write how lessons with children can be applied to adults. They have also created a wonderful resiliency book for children. Consider getting it if you have youngsters in your life. 

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Perhaps you remember this modern-day hero: In 2009, Captain “Sully” Sullenberger made a water landing of US Airways Flight 1549 on the Hudson River off Manhattan after the plane was disabled by striking a flock of Canada geese immediately after takeoff; all 155 people aboard survived. The survival of all people was remarkable in aviation history.  

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A recently released McKinsey Global Institute paper looked at 25 core workplace skills today and in the future for the U.S., France, Germany, Italy, Spain, and the U.K. 

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