Make no mistake: everyone is in sales. Whether it is your official role or you're a manager trying to sell an idea to a team; whether you’re a city official seeking a vote on a bond measure or a college student trying t get a great date for the football game—WE ALL SELL. This article first appeared in Jeb Blount’s web site Sales Gravy and I was also interviewed by him. Rejection requires resiliency as does acceptance because you’ll need energy—the hallmark of resilience— to achieve an outcome. Jeb has a new book "INKED: The Ultimate Guide to Powerful Closing and Sales Negotiation Tactics that Unlock YES and Seal the Deal" on sale today. To get a signed copy visit his site Sales Gravy or to buy on Amazon visit Amazon.com. 

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Good old Webster defines sales as “the exchange of goods, services, or property for money.” I contend we also engage in the act of “selling” when we want support for an idea, a course of action, or the engaged hearts and minds of people who work with us. 

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The sales profession is in the midst of a perfect storm. Buyers have more power, more information, more at stake, and more control over the sales process—than at any time in history. 

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