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Resiliency Report

Published monthly and when the mood strikes.

Update from Eileen

Dateline: Mammoth Mountain, Eastern Sierras. Mid-October

It had been three years since we ventured some seven hours from home to take a break. But this mountain community seemed different than times past. Restaurants were closed or being remodeled. Entire blocks of hotels had been torn down, making way for who-knows-what. Dining hours were shorter. And the gondola to take us to the mountain top was closed until the “shoulder season” was over.

“Shoulder season”???

We discovered that this is a travel industry term. It's defined as the time between the high and low travel seasons at a specific destination. It’s a time to regroup, to remodel, to take time off, to oil machinery and to rethink what we want when the “high” season begins.

Sounds like a perfect plan for me, too. What if I—if we— created a shoulder season now until the new year? What if we use this shoulder season of November and December to regroup, remodel, and re-think? What if we oil our mental, emotional, and physical resources so we enter 2023 clearer, stronger, and committed to make a world that works for all. What if we took time to really clarify our purpose? Our Why? **

That’s what I am going to do. You won’t hear from me until 2023. I am announcing my shoulder season. Here’s my challenge to you: can you make this a shoulder season for yourself? What will you do—or not do? Please email me: Eileen  I’d love to know. You might give me ideas I can use.

Happy Thanksgiving. Happy Hannukah. Happy Kwanza. Merry Christmas.

Until 2023…


** If you need help with discovering your WHY, I have an assessment you can take. Email me and I’ll give you the details and the cost!

Yep—it’s time to vote!

Yep—it’s time to vote!

Hopefully, this will be a much easier election than on our national front!

I’m asking for your vote for my position as one of the top Global Gurus in Communication. I’ve been in the top 10 for a number of years!

I would sure appreciate and value your consideration for the 2023 Best Global Communication Gurus.

In order to secure voting you need to use your Google or LinkedIn account to log-in. They do that to prevent people from voting more than one time for the same person. Once you log-in follow the directions to vote!

Voting will end on 15th December 2022. Thanks ever so much for taking your time to help me!!!!

Let’s Start a Shoulder Season

November/December 2022

A Not-to-be-Believed, Dog-gone Story

A Not-to-be-Believed, Dog-gone Story

Dexter, a Brittany Spaniel in Colorado, lost a leg in an accident. He surprised his owner by taking adaptive behavior to a new level.

Just to make you laugh!

Just to make you laugh!

  • “The starting pay is $40,000.  Later it can go up to $80,000.” Great.  I’ll start later.”

  • Trust the science.  Studies show that if your parents didn’t have children, there’s a high probability you won’t either.

  • Driving Tip: Save the business cards of people you don’t like.  If you accidentally hit a parked car, just write, “Sorry” on the back of the card and leave it on the windshield.

  • When I get a headache, I take two aspirin and keep away from children just like the bottle says to do.

  • Seriously? “Your call is very important to us.  Please enjoy this 40-minute flute solo".

  • I envy people who grow old gracefully. They age like fine wine. I’m aging like milk: Getting sour and chunky.

Must Read Book & Hot Off the Press

Discounted thru November. It’s the 30th anniversary of my publisher Berrett-Koehler. Janelle Barlow is a long-time colleague and dear friend.

A Complaint Is a Gift, 3rd Edition (& Workbook) by Janelle Barlow (& workbook with Victoria Holtz)

The growing epidemic of Karens and Kens nationwide render customer complaints impossible to stomach. But in this revised third edition, Janelle Barlow again shows us how we can deal. New stories and strategies teach how to take customer complaints as valuable pieces of market research to help generate better products and better services—resulting in greater customer loyalty.

Must Read Book & Hot Off the Press

Mom: No Coffee Needed! Summit

Most moms struggle with finding a balance between taking care of their families and taking care of themselves. We are pelted with so much information online that we don't know where to turn, where to start, or even if what we found is a good idea. That is why Dr. Victoria McDonald, PharmD created this FREE summit, Mom: No Coffee Needed! It is chock-full of easy remedies to supercharge your vitality, serenity, and well-being to unleash a healthier you! During this summit, we aren't afraid to do things differently. There are tools and goodies galore from over 21 holistic experts to support you on your journey! Mark your calendars, this starts November 28th!

Must Read Book & Hot Off the Press

About Eileen

If you are looking for a unique keynote speaker in resiliency, a facilitator for executive retreats, a speech coach or an emcee/moderator, then you want to work with Eileen McDargh, CSP, CPAE. Eileen has spoken for audiences as large as 15,000 and facilitated groups as small as 18! She is the author of seven books and other products that you can find in her online store. The British Research firm of Global Gurus ranked her #4 among the top 30 communication gurus worldwide. Why not hire Eileen for your next event? 

Ranked 3rd!

This is the 6th year in a row that I have been ranked in the top 5 in communication. Global Gurus surveys some 26,000 business professionals to determine rankings plus professionals also vote. 


Thank You!

Welcome to the McDargh Clan of Clients

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