Leaders are responsible to lead themselves and others while doing the often over-whelming job of managing a business. The only certainty about business is that change is inevitable and leaders need to step up and teach their employees resiliency skills. A few ways they might do this include:
Helping employees discover and focus on their strengths while minimizing any tendency to mope over their failures.
Teaching employees to keep things in perspective by modeling reframing of what is possible and an opportunity. In short, be the change you wish to see - a resilient change master!
Encouraging the development of strong and positive relationships and support systems.
Developing opportunities for employees to vent frustrations AND to then look for solutions. The response, “You’re lucky to have a job.” is the most negative thing a manager can say!