Eileen McDargh
Tips For Energizing Others (as well as the bottom line)
Human Resource Magazine reported some time ago a direct correlation between business benefits of work & family programs...
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Eileen McDargh
- Oct 2, 2008
Cynical Employees Require Astute Leadership Action
Art Petty posted a to-the-point commentary about what a leader can do to help employees realize they can make a difference...
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Eileen McDargh
- Jun 14, 2008
Get To Know Your Customers by Actually Speaking To Them!!
The June 2008 issue of Fortune Small Business published an interesting article entitled "How To Navigate Customer Service" by Jonathan Blum.
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Eileen McDargh
- May 12, 2008
Can We Talk? Real Communication In The Age of Text Messages
So many times your open door policy has resulted in constant interruptions and last minute meetings that eat away at your day.
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Eileen McDargh
- Mar 20, 2008
Wherefore Art Though Creativity?
Are your teams coming up with the same old tired solutions to new problems? Do they drag their feet when a decision has to be made?
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Eileen McDargh
- Mar 13, 2008
Good Customer Service Closely Tied To Good Business Etiquette
All of these are examples of bad manners. Plain and simple. And obviously a forgotten skill.
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Eileen McDargh
- Jan 21, 2008
Engaged Employees Deliver
Are your employees engaged? Employees are engaged when they are involved in and inspired by their work.
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Eileen McDargh
- Jan 6, 2008
Promote Resilience With Adaptability Skills
Security rests in adaptability. Our current uncertain times can either freeze us from action, or create a space...
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Eileen McDargh
- Jun 22, 2007
Stop Selling. Start Serving
John is like many sales folks. He's clever, competent, competitive and VERY hungry. In fact, looking at his bank account...
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Eileen McDargh
- May 13, 2006
Whatever Happened to Customer Service?
Is it my imagination or has service gone the way of the dodo bird, tax breaks for small cars, and an 8-hour workday?
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