Eileen McDarghMar 20, 2008Wherefore Art Though Creativity?Are your teams coming up with the same old tired solutions to new problems? Do they drag their feet when a decision has to be made?
Eileen McDarghMar 13, 2008Good Customer Service Closely Tied To Good Business EtiquetteAll of these are examples of bad manners. Plain and simple. And obviously a forgotten skill.
Eileen McDarghJan 21, 2008Engaged Employees DeliverAre your employees engaged? Employees are engaged when they are involved in and inspired by their work.
Eileen McDarghJan 6, 2008Promote Resilience With Adaptability SkillsSecurity rests in adaptability. Our current uncertain times can either freeze us from action, or create a space...
Eileen McDarghJan 3, 2008Energize Relationships With A Little Home CookingIn the scheme of culinary talent, I cook a little better than average. The operative word is "cook". I cook killer soup...
Eileen McDarghJun 22, 2007Stop Selling. Start ServingJohn is like many sales folks. He's clever, competent, competitive and VERY hungry. In fact, looking at his bank account...
Eileen McDarghJul 15, 2006Service Stars in Doctor's OfficeLearn how a busy ophthalmologist keeps his clients happy even if they can't get time with them.
Eileen McDarghMay 13, 2006Whatever Happened to Customer Service?Is it my imagination or has service gone the way of the dodo bird, tax breaks for small cars, and an 8-hour workday?
